IMPRINT Now Integrates with Slack and Jira for Seamless Field Operations

IIn today’s fast-paced business environment, teams rely on multiple tools to manage communication, tasks, and on-ground operations.
However, switching between platforms often leads to delays, missed updates, and reduced productivity—especially for field teams.

To address these challenges, we are excited to announce the successful integration of
Slack and Jira with the IMPRINT App, creating a unified workflow where tasks created in third-party systems
instantly sync with IMPRINT’s field force management ecosystem.

Why This Integration Matters

Field teams thrive on clarity, speed, and real-time updates. With the Slack and Jira integration, IMPRINT eliminates common
operational bottlenecks and streamlines task execution.

  • No more manual data entry
  • No more switching between platforms
  • No more communication gaps between office and field teams

Whether a task is created in Slack (via messages, channels, or workflows) or in Jira
(as issues, tickets, or assignments), it now flows directly into the IMPRINT App—allowing
field executives to view, act, and update progress instantly.

How the Slack and Jira Integration Works

1. Create a Task in Slack or Jira

Managers or team members create tasks, tickets, or requests in Slack or Jira as part of their normal workflow.

2. Automatic Sync with IMPRINT

The integration automatically pushes newly created tasks into the IMPRINT system in real time.

3. Field Team Execution via IMPRINT App

Field users receive tasks on the IMPRINT mobile app, complete assignments, upload proofs,
add notes, and update task status from the field.

4. Status Updates Flow Back

Progress updates and completion logs are synced back to Slack or Jira, keeping supervisors
informed without manual follow-ups.

Key Benefits of Slack & Jira Integration with IMPRINT

Real-Time Task Visibility

Office teams create tasks instantly, and field teams receive them instantly—ensuring zero delays.

Better Collaboration Across Teams

Sales, support, operations, and field executives work from a single source of truth.

Enhanced Efficiency for Field Users

All actionable tasks are available directly within the IMPRINT App—no need to log in to Slack or Jira.

Reduced Errors and Delays

Automated syncing eliminates manual duplication and ensures data accuracy.

Centralized Reporting & Analytics

Track tasks from creation to closure across platforms using IMPRINT’s powerful dashboards.

Use Cases Enabled by the Integration

  • Customer support tickets created in Jira are instantly assigned to field technicians.
  • Internal requests shared in Slack channels become actionable tasks for on-ground teams.
  • Project managers track progress without leaving Slack or Jira.
  • Sales and service tasks raised during team chats are directly trackable in IMPRINT.

Building a Connected Productivity Ecosystem

This integration marks a major milestone in our mission to position IMPRINT as the
central hub for field operations, seamlessly connected with the tools organizations already use.

By bridging Slack, Jira, and IMPRINT, we are eliminating information silos and enabling
smarter, faster, and more efficient workflows for distributed teams.

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