A renowned transport company has been working with us for over a few years. They have a significant presence in Delhi, Karnataka, North-East India, Gujrat, and a few other states.

However, when the company approached, they were struggling with inadequate fleet management due to poor visibility of vehicle status, inaccurate delivery estimates, and inefficiency of the fleet managers and drivers.

However, the senior manager of the company realized that to move ahead with the growing industry needs they must adopt better technology to streamline their operations.

This was when they got in touch with us. After understanding the issues, team Asti Infotech spent a few days analyzing what was causing the increased turnaround time and devised a tailor-made strategy.

Business Context

• The transportation company struggled to align its daily activities and faced major delays.
• They could not provide accurate information to customers regarding the estimated delivery time or any schedule change.
• The lack of visibility and constant delays started affecting customer relationships.
• Frequent idling and rash driving caused excessive fuel usage.
• After realizing the issue, the senior manager of the company got in touch with us.
• After a couple of meetings, they decided to opt for our Vehicle Tracking & Monitoring Solution (VTMS)
• VTMS solved one of the company’s major issues, which was the lack of visibility.
• Soon after deploying VTMS, our client saw a 33% decrease in the fleet turnaround time.
• That’s not it. The tool further helped them with better fleet management, reduced fuel or vehicle theft risk, and improved vehicle economy.

Challenges Faced by the Transport Company

Inefficient Fleet Management due to Lack of Visibility

Without real-time tracking and monitoring of the fleet, the company struggled to manage its fleet of vehicles efficiently.

Lack of visibility into the location and status of each vehicle made it challenging to optimize routes, utilize resources effectively, prompt response to customer demands, and take immediate action during emergencies.

Inaccurate Delivery Estimates

Since they couldn’t access real-time fleet updates, it was difficult to provide accurate delivery estimates to customers. The lack of visibility into the location and progress of vehicles resulted in unreliable estimated arrival times, causing customer frustration and potential loss of business.

Inadequate Customer Service

The above two challenges led to the third issue: inadequate customer service. Without automated vehicle tracking, the logistics company struggled to provide accurate and reliable information to customers regarding the estimated time of arrival, delays, or changes in schedules.

This led to dissatisfied customers who experienced long waiting times or received incorrect information about their shipments.

Ineffective Maintenance Planning

In the absence of an automated system like Vehicle Tracking & Monitoring Solution, it was hard to keep track of vehicle maintenance schedules, including oil changes and general inspections.

The company also faced unexpected breakdowns and higher maintenance costs. Besides that, the fuel economy was drastically dropping, making the authorities ponder over the issue.

However, they could not find any solid solution without a proper tracking system.

Limited Security & Theft Prevention

Our client had limited security measures in place to protect their assets. It was hard to detect and prevent vehicle theft, unauthorized stops or deviations from routes, and other security risks.

Additionally, they had no means to monitor driver behavior. Hence, they were not aware of whether drivers were following traffic rules and other security precautions or not.

How VTMS Helped?

24X7 Fleet Visibility with Real-Time Tracking

After VTMS came into place, the company gained 24/7 real-time visibility into the location and status of each vehicle in their fleet on a comprehensive dashboard.

This enabled them to monitor the progress of deliveries, identify any delays or deviations from planned routes, and proactively address issues.

By having accurate and up-to-date information, fleet managers could make informed decisions to optimize routes, reroute vehicles if necessary, and ensure efficient fleet utilization.

Route Optimization

VTMS provided data insights and analysis, which helped identify the most efficient routes for each delivery. The company optimized routes by leveraging historical data, traffic information, and other relevant factors to reduce travel time and distance. This led to faster deliveries, improved fleet efficiency, and reduced the turnaround time by 33%.

Efficient Resource Allocation

The software enabled the company to track and monitor the availability and location of their vehicles in real-time.

With this information, they effectively allocated resources based on customer demands and optimized load distribution. By ensuring the right vehicle is assigned to each task and minimizing empty trips, the company enhanced fleet utilization.

Better Vehicle Safety & Maintenance Planning

VTMS comes with multiple security and alert systems, such as idling alerts, stoppage alerts, inspection alerts, over-speeding alerts, fuel theft alerts, vehicle inspection alerts, etc.

The advanced alert and notifications systems for maintenance proactively address potential issues before they become major problems.

This helped the company minimize downtime, reduce the risk of breakdowns, and keep their vehicles in optimal condition, ultimately reducing fleet turnaround time.

How does VTMS improve fleet visibility for the transportation company?

VTMS provides real-time tracking and monitoring of each vehicle in the fleet, allowing the company to know the exact location and status of all vehicles. This enhanced visibility helps optimize routes, utilize resources effectively, respond promptly to customer demands, and take immediate action during emergencies.

How did VTMS contribute to reducing fleet turnaround time by 33%?

With improved visibility and efficient fleet management, VTMS enabled the company to streamline operations. This resulted in quicker response times, reduced delays, and more accurate scheduling, leading to a significant 33% decrease in fleet turnaround time.

Can VTMS provide accurate delivery estimates to customers?

Yes, VTMS enables the company to access real-time fleet updates, which in turn allows for accurate delivery estimates to be provided to customers. The improved visibility into vehicle location and progress ensures reliable estimated arrival times, reducing customer frustration and potential loss of business.

How does VTMS enhance customer service for the transportation company?

VTMS enhances customer service by enabling the company to provide accurate and reliable information to customers regarding the estimated time of arrival, delays, or changes in schedules. This leads to increased customer satisfaction, shorter waiting times, and correct information about their shipments.

What security benefits does VTMS offer to the transport company?

VTMS provides improved security measures, helping to detect and prevent vehicle theft, unauthorized stops, deviations from routes, and other security risks. It also allows for monitoring driver behavior, ensuring that drivers follow traffic rules and other security precautions, contributing to enhanced security and asset protection.

Conclusion

Deployment of VTMS has helped the transport company conquer all logistical inefficiencies apart from reducing the fleet turnaround time. They have further expanded their services after implementing VTMS, and we are actively working on improving their services for maximum company growth.

If your company is facing similar issues and wondering how VTMS can help you, schedule a call with us today!